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Network Operations
ICSG, Inc has significant experience in designing, standing up and managing Service Desks. We employ ITIL and product specific certified technicians to ensure that your front line is effective as possible. We provide.
Network Operations Managment System
The person that answers the phone is the most critical person in your entire IT support process. ICSG has decades of experience designing, standing up and managing Service Desks for domestic and global enterprises across all sectors. ICSG is an HDI certified provider, and employs ITIL and product specific certified technicians to ensure that your front line is effective as possible.